VoIP
technology has received many praises; however, it is still associated with
certain pitfalls. Every technology, even the most beneficial and awesome has
its downsides that we need to know and take well-timed measures against it. VoIP technology is based on voice communication being handled over the
Internet. Though it has plenty of benefits, let us not to forget that it brings
vulnerabilities, which all the net-based applications and services are exposed
to. Business persons embracing the rising star of VoIP technology in the
telecommunication firmament is a wise man, but he should be aware of certain
security concerns and legal issues associated with it.
Let us brief on the main issues.
VoIP has slashed deeply the costs of local and
international calls, which means that employees will be enticed to
make personal calls over the company network, which in its turn will force
businesses to control those calls. Many companies allow their employees to make
a distinguished amount of personal calls via company network, but this can turn
into a problem if remained unchecked. How closely do managers monitor the
employees`calls?