Legal and Security Concerns Associated with VoIP

VoIP technology has received many praises; however, it is still associated with certain pitfalls. Every technology, even the most beneficial and awesome has its downsides that we need to know and take well-timed measures against it. VoIP technology is based on voice communication being handled over the Internet. Though it has plenty of benefits, let us not to forget that it brings vulnerabilities, which all the net-based applications and services are exposed to. Business persons embracing the rising star of VoIP technology in the telecommunication firmament is a wise man, but he should be aware of certain security concerns and legal issues associated with it. 

Let us brief on the main issues. 

• Privacy 

VoIP has slashed deeply the costs of local and international calls, which means that employees will be enticed to make personal calls over the company network, which in its turn will force businesses to control those calls. Many companies allow their employees to make a distinguished amount of personal calls via company network, but this can turn into a problem if remained unchecked. How closely do managers monitor the employees`calls?